Help & support
Questions, ideas or something not working? We're a small team and we read every message.
Contact us
Email us at [email protected]. We usually reply within two working days.
Reporting a problem
Please tell us your device, its system version and the Habibee version (Settings → About), and what you expected to happen.
Subscriptions
Premium is billed by Apple or Google. You can cancel or change it anytime in your App Store or Google Play subscription settings; to restore a purchase, use the Premium page in Habibee.
Your data
On a shared device without an account, your family's tasks and photos stay on that device. To remove everything, use Settings → Delete all data in the app, or simply delete the app.
Using Family Sync? Delete your account and your family's data on our server in the app's grown-up settings or on the Delete your account page.
Taking part in the founding families test? We delete your tester details 90 days after the program ends. To leave early or have them deleted now, email [email protected].